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Shop Policies

Payment Policy

All transactions are to be completed through the platform via the selected payment methods. The marketplace owner is not liable for any fraudulent transactions completed outside this platform.

Payment or rental security for amounts exceeding $100 is to be done via credit card.

All customers are lAll transactions are to be completed through the platform via the selected payment methods. The marketplace owner is not liable for any fraudulent transactions completed outside this platform.

Payment or rental security for amounts exceeding $100 is to be done via credit card.

All customers are liable to deductions in rental security in case of any damages or late returns.


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Delivery Policy

Customers are responsible for inspecting the dress upon delivery and stating any damages or issues beforehand. Inability to do so can make them answerable to any unstated damages.

For faster delivery, we recommend customers within the same city to opt for the self-pickup option.

In case of any delCustomers are responsible for inspecting the dress upon delivery and stating any damages or issues beforehand. Inability to do so can make them answerable to any unstated damages.

For faster delivery, we recommend customers within the same city to opt for the self-pickup option.

In case of any delays in the delivery, the rental period will be postponed.

Customers are free to extend the rental period post delivery.


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Refund Policy

At the end of the rental period, 100% rental security will be returned to the customer on the following conditions:

The dress has no stains, tears, signs of overstretching or any other type of damage

There are no delays in return

In case of any damages or late return, a reimbursement will be deduAt the end of the rental period, 100% rental security will be returned to the customer on the following conditions:

The dress has no stains, tears, signs of overstretching or any other type of damage

There are no delays in return

In case of any damages or late return, a reimbursement will be deducted from the rental security.

In case of late cancellation, rental security will be deducted as follows:



After free cancellation period - 10% of the rental fee

After 24 hours of free cancellation period - 15% of the rental fee

After 48 hours of free cancellation period - 20% of the rental fee

After 72 hours of free cancellation period - 25% of the rental fee

Afterward the deductions will increase by 10% of the rental fee per day



No refund will be provided incase of cancellation before 24 hours of the beginning of the rental period.

Delivery costs will not be refunded in case of cancellation.


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